Troubleshooting Workstation Connection to the Server

If the workstation can "see" the coordinator but cannot establish a session with the server:


Step 1. Fully Close Handy Backup

Stop all Handy Backup processes and services:

  • Open Task Manager (press [Ctrl] + [Shift] + [Esc]).
  • Go to the Processes tab, locate the processes associated with Handy Backup, and terminate them.
  • Then, go to the Services tab, find the Handy Backup Network Server 8 and Handy Backup Network Workstation 8 services, and stop them.

Step 2. Restart the Handy Backup Server

Open Command Prompt as Administrator:

  • Press [Win] + [R], type cmd, and press [Ctrl] + [Shift] + [Enter].

Type the following command and press Enter:

HandyBackupServer8 --CustomORBParameters "-ORBInitRef NameService=iiop://localhost:127.0.0.1:1855/NameService -ORBListenEndpoints iiop://"


Step 3. Check the Client's Connection to the Server

Launch the Handy Backup client. Verify that the client connects successfully to the server. Ensure that the server appears in the list of available connections on the workstation.


To Run the Server as a Service

To ensure that Handy Backup starts automatically with the required parameters, follow these steps:


Step 1. Open the Registry Editor

Press [Win] + [R], type regedit.exe, and press Enter.

In the Registry Editor, navigate to the following location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services


Step 2. Locate the Handy Backup Service Folder

In the Services section, find the folder corresponding to the Handy Backup service.

Locate HB Service Folder Screenshot

Step 3. Modify the Startup Parameters

Double-click the service entry to open its parameters.

In the parameter field, add:

--CustomORBParameters "-ORBInitRef NameService=iiop://localhost:127.0.0.1:1855/NameService -ORBListenEndpoints iiop://"


Step 4. Save Changes

Close the Registry Editor and restart the Handy Backup service.


See also: FAQ | Network Server Backup:

Fixing the WMI error in Centralize Deploy Tool

How I Can Copy Data from Several Workstations at Once?

How to Change a Temporary Folder for a Workstation?

Who uses Handy Backup?