Why can't I see my tasks in Handy Backup?

If your tasks are not displayed, make sure you are logged into Windows with the same user account that was used to create the backups. If you don’t remember which user account was used, follow these steps:

1. Go to the following location:

C:\ProgramData\Novosoft\Handy Backup 8\Users

Note: By default, the ProgramData folder is hidden in Windows settings. To make it visible, enable the Hidden items option in File Explorer.

2. The Users folder contains data for each Handy Backup user on your computer.
3. Find the user who has backup tasks.

4. Log in with the user account that has the created backup tasks.

This should help you find and regain access to your backup tasks.

If you have any questions about Handy Backup, feel free to contact us at support@handybackup.net — we’ll be happy to help!