Program hanging when changing a task through the Task Properties menu. What should you do?

The program hangs due to the problems with the plugin connection used for performing the backup task.

If the program hangs when switching from the "Backup set" tab to the "Storage" tab through the "Task Properties" menu, follow these steps:

1. Exit the Handy Backup program via the “File” menu or using the program tray.
2. Navigate to the following path using Windows File Explorer:

C:\ProgramData\Novosoft\Handy Backup 8\Users\USER\Plugins

where USER is the system user.

3. Choose the plugin folder and delete any unnecessary connections.

For example: we selected a folder that contained connections to OneDrive and deleted any unnecessary files.

4. Run Handy Backup and continue editing the task.

If the problem is not resolved, please contact us at support@handybackup.net and we will try to help you.