Handy Backup Support Contacts
Handy Backup / Support
We provide technical support and assistance for you should you have any problems with our software, any questions or suggestions. Please be as complete as possible in your request. The better you describe the problem the sooner we will be able to solve it.
Before contacting our support team, you may want to read our online HELP, FAQ, Backup Terms Glossary and the "How to backup" section. Possibly your question is answered on these pages.
Note: To make sure our support response letter isn’t eaten up by spam filters, please don’t forget to add email@example.com and firstname.lastname@example.org to your email address book.
You can use the form below to send us a quick message, if you want. You can also contact us via instant messengers or phone to receive instant response (we are at GMT+6, EST +11):
Windows Live (MSN): email@example.com
+7 (383) 330-34-69
+1 (707) 703-13-11
Before sending a message to our Support Team, please check out the latest build of the Handy Backup. It is highly possible that your problem has been already fixed there.
When sending a support request, please include the following information:
If the program is running:
If the program does not run:
User Manual in PDF (version 7.1.2, 5.3 MB)
User Manual in PDF (version 6, 3 MB)
Installing Standalone Version
Installing Server Version
User Manual for v.6 (old version)
Copyright © 2004-2014 Novosoft LLC. All rights reserved. Handy Backup software.
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